to AiFLORiST, Your Preferred Malaysia Online Florist. Same Day Nationwide Flower Delivery Possible.








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Privacy Policy
AiFLORiST.com is committed to protecting your privacy. We use the information we collect on the site to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. If you never want to receive any announcements or special offers from us please visit www.aiflorist.com registration page to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.
Feedback From You
AiFLORiST.com welcomes your questions and comments about our privacy policy. Please send e-mail to feedback@aiflorist.com
Secure Payment
AiFLORiST.com is set up to provide a pleasant online shopping experience that is safe, easy to use and at the same time we maintain full respect for the security and privacy of our customers.
What is 3-D secure™?
The 3-D Secure protocol was developed by Visa and MasterCard to improve the security of Internet payments, means of shifting responsibility for fraud away from the credit card companies and also introducing more secure transactions, where the party not implementing the technology in question is held responsible for money lost due to fraud.
In short, 3-D Secure is a protocol to benefit 3 parties: Buyer, Bank (Acquirer & Issuer Bank)
Which bank or credit card in Malaysia requires 3D secure enrollment?
As we know HSBC is the 1st bank in Malaysia that enforces the 3D secure enrollment. All credit cards from HSBC is already 3D Secure by default. Other bank will have to comply with 3D secure before a due date given by Bank Negara Malaysia. Banks that might request for 3D security PIN during transaction online are:
Other than these, banks that are compliant with 3D secure are:
Note: Southern Bank Direct Access Visa & MasterCard is unable to transact online due to the bank policy, please apply SBB Virtual MasterCard to pay online.
Guidelines on how to register 3D Secure Code
If you wish to know whether your credit card enrolled with 3D authentication or not yet, please check with credit card issuer bank below:-
All prices shown and all transactions are in Ringgit
Please be noted that, all online credit card transaction at AiFLORiST.com is powered by Mobile88.com. In the other words, Mobile88.com will be appeared on your credit card statement.
Our Web Site's payment gateway service provider support secure online transation through Secure Electronic Transaction (SET), Merchant Originated Secure Electronic Transaction (MOSET) and Secure Socket Layer (SSL) technology. All information that you provide during the shopping process is encrypted for your protection. This would ensure your details from being intercepted and used fraudulently as the information travels over the Internet.
You will know you are in an encrypted area when you see your browser's URL address displayed as "https://" mode instead of normal "http://" mode. Another way to know about it is you will see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer. Look for these signs before entering your billing information.
Information provided to AiFLORiST.com as a result of your online purchase is treated as confidential, and will never be disclosed or sold to any other parties. We are delighted with your visit. We hope you will shop with us in the utmost comfort and privacy.
Confirmation Of Order
Orders placed online will be confirmed and excuted only with the full payment (according to the actual value of order) received. No cancellation is allowed.
Our Delivery Services
Same-Day and Next Day Delivery Within Free Delivery Areas ~
Within Free Delivery Areas ~
Requests for MORNING Or AFTERNOON delivery
For orders received one day in advance (excluding peak floral delivery days), we are pleased to accept requests for morning delivery or afternoon delivery.
Peak Floral Delivery days
For peak flora delivery days like Valentine's Day, Mother's Day, Hari Raya, Chinese New Year or Christmas Day, please order at least three days in advance to make sure that delivery is on time.
Sundays and Public Holidays
Orders must be made three days in advance for delivery on Sundays and public holidays. In the event that such delivery request are not possible, then the delivery will have to be made one day before or after the date requested.
AiFLORiST.com always strives to do its best to deliver the item for the customer at the specific time. However, there will be the rare occasion that this cannot be accomplished due to circumstances beyond our control. In such cases, AiFLORiST will not be liable for any claims arising out of such situations.
Free Delivery Areas ~
Outstation Orders
Orders must be made two days in advance for deliveries outside Free Delivery Areas ~
International Orders
Orders must be made one week in advance for deliveries outside
Products Shown in AiFLORiST.com
All products shown in our web site www.aiflorist.com are for deliveries within Free Delivery Areas ~
Guarantee
All our products will serve their intended functions and are guaranteed to be fresh and / or in good order upon delivery. Floral arrangement will stay fresh according to its life span under proper care.
Care: Always place flowers in cool place; unwrap hand bouquet, cut stems and put in a glass of suffucient clean water; spray flowers and wet sponge daily; handle all fruits with care, as injuries to the skin will hasten ripening and deteriorartion; store all perishable fruits in the refrigerator and do not stack too many on top of each other.
AiFLORiST.com will gladly replace any item or product that is defective or damaged upon arrival, provided such defects are reported to us within 2 hours from time of receipt.
All goods sold are not exchangable nor refundable
The Company entire liability and customers exclusive remedy for damages from any cause whatsoever shall be limited to the amount paid to us by you and shall not include or extend any claims for or right to recover any damages including but not limited to, loss or profit, loss of data or loss of business information.
Seasonal and regional conditions may affect the supply and costs of flowers, foliages, fruits and gifts. Due to inconstant market condition, a particular product may be out of stock. AiFLORiST.com reserves the rights to make appropriate substitutions while maintaining the value of your order.
We may update, replace or discontinue any products without prior notice. AiFLORiST.com reserves the rights to correct any errors, inaccuracies, or omissions and change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to price and availability. We apologise for any inconvenience caused.
AiFLORiST.com reserves the rights to reject any order under any circumstances.